Perceiving the needs of the external environment and

Q20) Perceiving the needs of the external environment and catering to them, satisfying the expectations and demands of the clientele groups is:

Try again

Correct

Solution:
The organization is dependent on the external environment for disposal of its output of products and services to a wide range of clientele.
This is also an interaction process—perceiving the needs of the external environment and catering to them, satisfying the expectations and demands of the clientele groups, such as customers, employees, shareholders, creditors, suppliers, local community, general public and so on.
Correct option is (d)